Event Audience

Event Goals

• 1. Explain key quality improvement concepts, including TQM, Six Sigma, and Lean, and their relevance to healthcare.
• 2. Apply quality tools (e.g., flowcharting, SPC, FMEA, Root Cause Analysis) to analyze and improve healthcare processes.
• 3. Use data to assess performance, identify inefficiencies, and make informed decisions for improvement.
• 4. Implement the PDCA cycle for continuous quality improvement in healthcare settings.
• 5. Lead or actively contribute to quality improvement initiatives and collaborate effectively with healthcare teams.
• 6. Integrate patient safety practices into improvement efforts to reduce errors and enhance care quality.
• 7. Communicate quality improvement strategies, processes, and results effectively to stakeholders in healthcare organizations.