Event Audience

Event Goals

• 1- Define the fundamentals strategies for managing patients’ anger
• 2- Identify Anger in patients and facilitate the needed anger management strategy.
• 3- Formulate an anger management resilience mentality in the health care sector
• 4- Differentiate between and angry patient and a relaxed patient
• 5- Construct an anger free environment in the medical office.
• 6- Integrate the anger management tools and techniques in the medical office daily protocol.