The Heart of Healthcare - Enhancing the patient Experience #2

  • Location

    مركز جونز هوبكنز أرامكو الطبي - الهفوف الأحساء

  • Phone

    +966 550731111

  • Website: https://health-cptc.sa Join Event
  • Email Address: m.nahhas@cptc.sa
  • Email Activity Coordinator: Budor.ph@cptc.sa
  • Phone Activity Coordinator: +966 543106600

Event Audience

Event Goals

  • Define Patient Experience concept Identify and apply Communication Skills Practice using Measurement tools and Feedback Recognize Cultural Transformation Underline The impact of technology integration on patient experience

Event Agenda

21/04/2025

Registration

08:00:00 - 08:30:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Healthcare transformation

08:30:00 - 09:00:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Patient experience: new era

09:00:00 - 09:30:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Patient experience as new Paradigm

09:30:00 - 10:30:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Break

10:30:00 - 11:00:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Patients experience measurement tools

11:00:00 - 12:00:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Prayer break

12:00:00 - 12:30:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Patient voice and Service recovery plan

12:30:00 - 13:30:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Transformation Project planning

13:30:00 - 14:00:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Design thinking

14:00:00 - 15:00:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)
21/04/2025

Q&A

15:00:00 - 15:30:00
Speaker(s): عبير عبدالرحمن السبيت (ABEER ABDULRAHMAN ALSUBAIT)