Event Audience

Event Goals

• By the end of this course, participants will be able to: 1. Enhance their patient communication skills through active listening and empathy.
• 2. Apply effective consultation techniques to build trust and improve patient outcomes.
• 3. Identify how to Manage interactions with difficult patients using practical strategies.
• 4. Recognize the role of the patients’ caregivers, support them, and integrate them effectively into the patient’s care journey.
• 5. Underline the connection between mental and physical health and how it impacts chronic disease management.
• 6. Apply a holistic approach to patient care, incorporating both psychological and physical, and social health aspects.