Event Audience

Event Goals

• Objective 1: Understand the principles of patient-centered communication and its significance in healthcare settings.
• Objective 2: Identify key components that contribute to effective communication in a patient-provider relationship.
• Objective 3: Recognize common factors that make conversations challenging, including cultural differences, emotional responses, and context.
• Objective 4: Develop strategies to practice self-affirmation techniques to reduce anxiety and promote a positive mindset when facing challenging discussions.
• Objective 5: Learn and apply effective verbal and non-verbal communication techniques to facilitate open dialogue.
• Objective 6: Demonstrate active listening skills and empathy to improve understanding and rapport with patients.
• Objective 7: Emphasize the importance of self-reflection in improving communication skills and personal growth.
• Objective 8: Identify self-care practices that support emotional well-being and resilience when dealing with difficult conversations.