Event Audience

Event Goals

• define Root Cause Analysis (RCA) and explain its role in patient safety
• compare and contrast Root Cause Analysis (RCA) and the blame culture
• apply at least two Root Cause Analysis (RCA) methodologies (5 Whys, Fishbone Diagram, or FMEA) to analyze a healthcare-related case study.
• outline the five-step Root Cause Analysis (RCA) process and describe how to implement corrective actions based on RCA findings